Epik 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
On this page
Epik is a domain registrar, so the account usually holds things you can't afford to lose: your domains, their DNS, marketplace listings and stored payment methods. Epik's help says two-factor authentication (2FA) is optional and works with Google Authenticator, FreeOTP and other time-based (TOTP) apps (Epik). The screenshot on the same page shows a second choice, text-message codes. An app is the safer of the two; see authenticator app vs. SMS. This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
How we checked this guide: the Epik steps come from Epik's own help pages on epik.com, including the screenshot in its 2FA article, which we read on October 21, 2026. Epik's older help center at support.epik.com no longer loads, so we read its earlier 2FA article in an archived copy on web.archive.org. We haven't tested the steps on an Epik account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2FA with an authenticator app
Epik's current article, last updated in May 2025, is short. It gives the path to the setting and a screenshot of the page (Epik):
- Sign in to your Epik account.
- In the green bar at the top, click Account, then View Profile, then Security in the left-hand menu.
- The Security page has two sections: TEXT-MESSAGE (SMS) 2-FACTOR AUTHENTICATION and 2-FACTOR AUTHENTICATION APP (2FA). Use the second one. It shows a QR code.
- In Novaz, tap +, then Scan QR code, and point the camera at it. If the page is open on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- Type the 6-digit code Novaz shows into the box above the QR code and click ENABLE.
Epik's help doesn't mention a text key you could type instead, and the screenshot doesn't show one. Plan on scanning the QR code. Below the code there's also a Generate new QR code link.
Epik's help then says plainly that from now on you'll need a code each time you sign in.
If your screen looks different
The first version of this article, on Epik's old help center, described another screen. It started from an Identity dashboard, went through Signing In under Account Security, then Set Up Authenticator Application, and asked you to name the device before clicking Submit (Epik, archived). That article said the new entry in your app would be called Identity followed by your username. If you see that layout, the idea is the same: scan the QR code, then confirm with a code from Novaz.
Where Epik asks for the code
You'll need it at every sign-in. Epik's password reset page adds one more place: if your account has 2FA turned on, the reset flow asks for your code before it lets you choose a new password (Epik). So a forgotten password doesn't get you around a lost phone.
No backup codes in Epik's help
Neither Epik article mentions backup or recovery codes. If that phone breaks, you can get the codes back only from a Novaz backup: iCloud backup or a file from Export to file…, both under Settings > Backup. Before you rely on 2FA, make sure your email address and phone number on the account are current, and keep Epik's support contacts somewhere you can find them (below). For general advice, see 2FA backup codes.
If Epik rejects your code
Epik's help has no advice on rejected codes. The usual cause is the phone's clock. On iPhone, open Settings > General > Date & Time and turn on Set Automatically. Novaz also warns you when the clock is 15 seconds or more off. Other causes are in Authenticator code not working?
Changing phones
Epik doesn't describe how to move 2FA to a new phone. With a Novaz iCloud backup or backup file, you restore your accounts on the new iPhone and the Epik codes keep working. Without one, keep the old phone working until you've set Epik up again on the new one. Revisit the Security page while you can still sign in. If the steps above don't get you there, ask Epik support. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Epik's help doesn't describe a self-service recovery for a lost authenticator, and doesn't say what proof it asks for or how long it takes. Your route is Epik support, which says it's available around the clock (Epik):
- by phone at (737) 301-5923,
- by email at support@epik.com,
- by chat, from the icon in the lower-right corner of epik.com.
Have your username and the email address on the account ready when you contact them. More in Lost the phone with your authenticator app?
Turning 2FA off
Epik's help doesn't explain how to turn the authenticator app off. If you need to, check the same Security page first, then contact support.
