LATOKEN 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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LATOKEN is a crypto exchange, and on LATOKEN two-factor authentication (2FA) isn't really optional if you plan to move money. Its help center says you can't complete transactions without it (LATOKEN). You can choose an authenticator app, which LATOKEN calls Google Auth, or SMS codes, and email codes stay on regardless. This guide uses Authenticator App - Novaz on iPhone. Any authenticator app that makes time-based codes works the same way, even though LATOKEN's pages only name Google Authenticator.
How we checked this guide: the LATOKEN steps come from LATOKEN's own help center, linked below, which we read on October 21, 2026. The article pages refused plain automated requests, so we read the same articles, and the screenshots inside them, through the help center's public article feed. We haven't tested the steps on a LATOKEN account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Before you start: there's no QR code
The screenshots in LATOKEN's help show a setup screen with a text key and no QR code (LATOKEN). You copy the key into your app by hand. LATOKEN labels it Enter the code:, which is easy to mix up with the 6-digit code you type later. It's the setup key. See What is a 2FA setup key?
Turn on 2FA with an authenticator app
LATOKEN's newest setup article, updated in October 2026, describes these steps (LATOKEN):
- Sign in to your LATOKEN account.
- Open Profile, then the Security tab.
- Turn on the switch next to Google Auth.
- The Google Auth screen lists four steps. Skip the first one, Install Google Auth app: you're using Novaz instead.
- Next to Enter your account email: and Enter the code:, use Copy to copy each one.
- In Novaz, tap +, then Enter key manually. Type LATOKEN as the Service, your email as the Account, and paste the key from Enter the code: as the Setup key.
- Back on LATOKEN, type the code Novaz shows into Enter the 6-digit code generated.
- Tap Enable Authenticator.
LATOKEN's older 2FA Guide says codes change every 30 seconds, then in another line says every 15. Because the setup only gives you a key to type, Novaz uses its standard settings for it: 6 digits, a new code every 30 seconds. That's also what Google Authenticator uses for a typed key, the app LATOKEN writes its steps for.
The same Security tab in the screenshots shows a second switch, Withdrawal Google Auth, described as a separate code for confirming transactions. LATOKEN's help articles don't explain it, so this guide covers only the main Google Auth setting.
Save the key: LATOKEN has no backup codes
LATOKEN doesn't give backup codes. Its older 2FA Guide says to write down the key from the setup screen, because you can use it later to restore your authenticator if you reset or lose your phone (LATOKEN).
With Novaz this matters too: unless you turn on iCloud backup or export a backup file, Novaz keeps its keys only on that iPhone. So copy the key somewhere safe and offline, such as a password manager on another device or paper in a safe place, before you tap Enable Authenticator. More in 2FA backup codes.
When LATOKEN asks for a code
LATOKEN's pages describe this two ways. The older guide says every sign-in and every withdrawal request (LATOKEN). The newer setup article lists a sign-in from a device it doesn't recognize, a sign-in from a phone number it doesn't recognize, and sending crypto out of your account (LATOKEN).
If LATOKEN rejects your code
LATOKEN's troubleshooting article suggests checking that the time on your device is synced, that you're reading the code for the right account, and that you enter it before it runs out (LATOKEN). On iPhone, open Settings > General > Date & Time and turn on Set Automatically. Novaz warns you when the clock is 15 seconds or more off.
If that doesn't help, LATOKEN says to open a support ticket. See Authenticator code not working?
Changing phones
LATOKEN doesn't describe a phone-change process. If you saved the key, add it to Novaz on the new iPhone with Enter key manually, and the codes will match. If you didn't, turn Google Auth off on the old phone first (below), then set it up again on the new one. A Novaz iCloud backup or backup file also works: restore it on the new iPhone and LATOKEN comes with it. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
First, look for the key you saved. If you have it, add it to Novaz again and you're back in.
Without it, LATOKEN Support has to reset or turn off your 2FA. Its help says to contact support with a selfie holding your ID and a handwritten note; it adds that the note may need to show LATOKEN and today's date (LATOKEN). LATOKEN says this takes 48 to 72 hours, and you get an email when 2FA is off. The older guide links a support request form for 2FA resets. More in Lost the phone with your authenticator app?
Turning 2FA off
While you can still get codes: open your profile, go to Security, find the active method, choose Disable, and confirm with a current code (LATOKEN). You may see a switch rather than a button. Then remove the account in Novaz: open it and tap Remove account.
