NAGA 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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NAGA is a trading and social investing platform: your NAGA account holds your trading accounts, copy trading and the NAGA Wallet, so it's worth protecting well. NAGA's help center calls its two-factor authentication "Multi-factor Authentication (MFA)" and accepts any authenticator app, not only the two it recommends. Once it's on, you can't switch it off yourself: NAGA asks you to email its Customer Support to reset it (NAGA). This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
How we checked this guide: the NAGA steps come from NAGA's own help center, including the screenshots in its articles, which we read on October 21, 2026. We haven't tested them on a NAGA account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Is it required?
NAGA's pages disagree. The MFA article, last updated in August 2024, describes MFA as mandatory (NAGA). A newer article from February 2026 calls it optional for all NAGA accounts and strongly recommends turning it on (NAGA). Either way, NAGA also tells you to turn it on if a trade appears that you didn't open (NAGA).
The MFA article mentions codes by text message as well as from an authenticator app. The setup screens it shows only cover the app.
Turn on 2FA with an authenticator app
NAGA's MFA article picks up at the moment you choose to set up 2FA. The way to that point comes from the screenshots in its password article, which show the web platform (NAGA):
- Sign in to NAGA on the web. Select your name under Welcome Back to open the Profile menu, then choose Settings.
- Open Password & Security. Under Two-Factor Authentication, in the Authenticator App section, choose Enable Two-Factor Authentication.
- The Set up 2FA screen shows a QR code. In Novaz, tap +, then Scan QR code, and point the camera at it. If the QR code is on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- Below the QR code, NAGA also shows a long text key, with a copy button, for apps that can't scan. In Novaz, tap +, then Enter key manually, and paste or type it as the Setup key. See What is a 2FA setup key?
- Choose Continue. On the Enter code screen, type the 6-digit code from Novaz and choose Continue again. NAGA's article reminds you the code changes every few seconds, so type it before Novaz shows a new one.
- The Confirmation screen says Two-Factor Authentication is On and lists your Recovery Codes. Save them (next section), then choose Back to sign in and sign in again with a code from Novaz.
NAGA's help doesn't say how often its codes change. Scanning the QR code is the safer choice, because it passes the exact code settings to Novaz. A key typed by hand gets 6 digits every 30 seconds.
Save the recovery codes
The Confirmation screen gives you a list of recovery codes. NAGA's screenshot explains that each one works a single time and gets you back in if you lose your phone (NAGA). Use Copy Codes to copy them, or Generate New Codes if you want a fresh set. Store them away from your iPhone, in a password manager or on paper.
With Novaz, these codes matter even more if you haven't turned on iCloud backup or exported a backup file: without one, its keys exist only on your iPhone. More on this in 2FA backup codes.
When NAGA asks for a code
The setup screen in NAGA's article says it will ask for a code whenever you sign in on a phone or computer it doesn't recognize. The sign-in screen is called Authentication and wants the 6-digit code from the app you used at setup (NAGA).
If NAGA rejects your code
NAGA's help has no advice on rejected codes. The usual cause is the iPhone's clock: open Settings > General > Date & Time and turn on Set Automatically. Novaz warns you when the clock is 15 seconds or more off. For other causes, see Authenticator code not working?
If you lose your authenticator
Below the code boxes on the Authentication screen, under Can't use MFA?, NAGA offers two links (NAGA):
- Use Recovery Code lets you sign in with one of your saved codes.
- Get Support is the route when you have no codes left.
For a full reset of MFA, NAGA says to email its Customer Support team. NAGA's other help articles give support.sc@naga.com as the support address (NAGA). NAGA doesn't say what proof it asks for or how long a reset takes. See also Lost the phone with your authenticator app?
Changing phones
NAGA doesn't describe moving 2FA to a new phone or turning it off yourself. The only documented route is a reset through Customer Support, so keep the old phone and your recovery codes until NAGA has confirmed it. With Novaz's iCloud backup or a backup file, you can restore your accounts on the new iPhone and skip the reset. Without one, you'll add NAGA to the new phone from scratch. See How to transfer your authenticator app to a new iPhone.
Turning 2FA off
The MFA article's Reset the MFA section has one route: send a request by email to NAGA's Customer Support (NAGA). After NAGA confirms the reset, open the NAGA entry in Novaz and tap Remove account.
