Razer ID 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Your Razer ID is the one account behind Razer.com, Razer Synapse, Razer Gold and Silver, and the Razer Insider forum (Razer). Razer calls its two-factor authentication 2-Step Authentication, and its help presents it as optional. You can pick an authenticator app, which Razer marks as recommended, or text messages. Until you set one up, Razer sends its one-time codes to your Razer ID email address instead (Razer). If text-message codes don't arrive, Razer itself suggests switching to an authenticator app, since it doesn't depend on your SIM card or phone number (Razer).
This guide uses Authenticator App - Novaz on iPhone. Any authenticator app works the same way.
How we checked this guide: the Razer steps come from Razer's own support articles, linked below. Razer's support site blocks automated reading, so on October 19, 2026 we read archived copies on web.archive.org: the Razer ID FAQ as it stood in August 2026, and an older setup article from 2023. We haven't tested them on a Razer account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2FA with an authenticator app
Razer's newest help, its Razer ID FAQ updated in June 2026, describes these steps (Razer):
- Log in to your Razer ID account in a browser, at razerid.razer.com.
- Select 2-Step Authentication under Security.
- Enter the code Razer sends to your Razer ID email.
- Choose Authenticator App (Recommended).
- Razer shows a QR code. In Novaz, tap +, then Scan QR code, and point the camera at it. If the QR code is on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- Go back to the Razer ID page and finish the steps there, which Razer's article doesn't list. If it asks for a code, type the one from Novaz (Razer).
Razer's older setup article, from 2023, calls the option Authenticator App (Setup Required) and the menu SECURITY, so what you see may differ. That article lists Google Authenticator, Microsoft Authenticator, Authy and Duo Mobile as supported apps, and the 2026 FAQ recommends the same four. Novaz isn't named, but the step is the same QR-code scan.
Neither article mentions a key to type instead, or says how many digits Razer's codes have and how often they change. Scan the QR code, so Novaz picks up the right settings. If the page does offer a key, Novaz's + > Enter key manually works, but it always makes 6-digit, 30-second codes. See What is a 2FA setup key?
Keep the 10 backup codes
Once setup is done, Razer generates ten backup codes as an alternative way in and asks you to keep them somewhere safe but within reach (Razer). Keep them even if you back up Novaz: without an iCloud backup or a backup file, its keys exist only on your iPhone, and an old backup file may not include Razer. Store them in a password manager or on paper. Razer's help doesn't say how to get a new set. More in 2FA backup codes.
When Razer asks for a code
Razer's setup article says the code is needed to log in to your account (Razer). Razer also asks for a one-time code before you manage sensitive details: your email address, mobile phone, linked accounts, password, billing address and 2-Step Authentication methods, and before you delete the account (Razer). Its help doesn't say whether a device can be remembered.
On a phone, Razer also offers Biometric Authentication, which uses your phone's fingerprint or face recognition in place of the one-time code on that device. Razer has you set up 2-Step Authentication first, as the backup method (Razer).
If Razer rejects your code
Razer's FAQ points to a clock that's out of sync (Razer). On iPhone, open Settings > General > Date & Time and turn on Set Automatically. Novaz also warns you when the clock is 15 seconds or more off.
If you have several Razer IDs, Razer adds, check that the code is for the account you're signed in to. Other causes are in Authenticator code not working?
Changing phones
Razer says you manage your methods under Security > 2-Step Authentication, and it asks for a code before any change there (Razer). Its help doesn't spell out how to move the authenticator to a new phone, or how to turn 2-Step Authentication off. Make the switch while you still have the old iPhone and your backup codes. With a Novaz iCloud backup or backup file, you can restore Razer on the new iPhone and skip the switch. Without one, you'll add Razer to the new phone from scratch. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Razer's FAQ names two ways back in: an authenticator app that also runs on a computer, such as Authy, or your backup codes (Razer). With Novaz, you can also get your codes back by restoring an iCloud backup or a backup file on a new iPhone. If you have neither, your backup codes are the way back.
If you have neither, the FAQ says to contact Razer Support. It doesn't say what proof Razer asks for or how long it takes. Razer says it never asks for your password or codes, so don't share them. More in Lost the phone with your authenticator app?
