OnRent Events (formerly Current RMS) 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Current RMS, the cloud system event and AV rental companies use for inventory, crew and invoices, has a new name. Its website says Current RMS has rebranded to Klipboard, with the line "Same team. Same service. New name." (Current RMS), and the help center at help.current-rms.com now calls the product OnRent Events. This guide uses the new name.
Two-factor authentication (2FA) isn't optional here. Since March 31, 2025 it has been mandatory for every OnRent Events account, and the only way around it is to sign in with Google or Microsoft single sign-on (SSO) instead (OnRent Events). The second step is always a code from an authenticator app. The help center doesn't describe text-message codes or backup codes. This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
How we checked this guide: the OnRent Events steps come from its own help center, linked below, which we read on October 21, 2026. We haven't tested them on an OnRent Events account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2FA with an authenticator app
There's no setting to look for. If your user doesn't have 2FA linked yet, OnRent Events asks you to set it up the next time you sign in with your email address and password (OnRent Events, OnRent Events):
- Sign in to your OnRent Events system with your email address and password. You land on the setup page with a QR code.
- In Novaz, tap +, then Scan QR code, and point the camera at the code. If you're signing in on the same iPhone, take a screenshot and use Choose a photo instead. See scanning a QR code on the same iPhone.
- Type the six-digit code from Novaz into the Two-Factor Code field.
- Click Verify Code.
The help center only describes scanning the QR code. It doesn't mention a text key shown next to it. If your setup page does offer one, tap +, then Enter key manually in Novaz and paste it as the Setup key (see What is a 2FA setup key?). That works because OnRent Events uses six-digit codes that change every 30 seconds, the same as Novaz's manual entry.
Shared logins and Novaz
OnRent Events links each user account to exactly one authenticator. If several people sign in with one shared account, they all need the code from the same app (OnRent Events). That's also why someone may see a code prompt with no QR code: another person has already linked the shared login (OnRent Events).
Novaz keeps its keys on your iPhone, and its backup (iCloud or a password-protected file) carries all your accounts at once, so it isn't a way to share one login. A shared login added to Novaz works from your phone only. OnRent Events itself suggests SSO for shared access (OnRent Events). Separate user accounts are the other way out.
When you'll be asked for a code
You need a code every time you sign in, even right after a password reset. At the code step you can tick Remember me to skip it on that browser and device for up to 30 days. A new browser or cleared cookies bring the prompt back (OnRent Events). The SSO article gives three days for the same feature (OnRent Events), so expect anywhere from three to 30. Don't tick it on a shared or public computer.
If OnRent Events rejects your code
The message OnRent Events shows is Error: Invalid one-time passcode. Its troubleshooting article suggests these checks (OnRent Events):
- If the code is about to change, wait for the next one. You have 30 seconds.
- Make sure you're reading the code for the right account.
- Check that your phone's clock sets itself. On iPhone: Settings > General > Date & Time > Set Automatically. Novaz also warns you when the clock is 15 seconds or more off.
If Novaz has no code for OnRent Events at all, the article says to remove the entry and scan the QR code again. More fixes are in Authenticator code not working?
Changing phones
Moving to a new phone means a new QR code, and only an administrator can make one. OnRent Events tells you to install the app on the new phone, delete the old entry from your authenticator, have your 2FA reset, and scan the new code at your next sign-in (OnRent Events). If you restore Novaz on the new iPhone from iCloud backup or a backup file, the existing entry comes along and you can skip the reset; without a backup, this is the route. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
The help center doesn't describe backup codes you could use instead, so getting back in goes through an administrator (OnRent Events):
- Give your administrator the email address you sign in with.
- The administrator opens System Setup, then Users, picks your user, and scrolls to the Two-factor Authentication (2FA) section.
- They click Relink Two-factor Authentication and confirm with OK.
- At your next sign-in, you get a fresh QR code to scan.
Only users with the administrator role can do this. An administrator who loses their own authenticator asks another administrator. If you're the only one, contact OnRent Events support. The troubleshooting article lists chat through the Intercom bubble in your system and the phone number +44 (0) 1158241939 (OnRent Events). The help center doesn't say what proof support asks for or how long it takes.
The troubleshooting article also points locked-out users to Recover My Account on the login page. It relies on a recovery email set up in advance, and its article is about losing your login email rather than your phone (OnRent Events). More in Lost the phone with your authenticator app?
Turning 2FA off
You can't. It's mandatory for every user. The documented alternative is Google or Microsoft SSO. People who sign in that way don't need to set up the authenticator (OnRent Events). Administrators can require it under System Preferences with the Authentication Method menu, but test an SSO sign-in first: OnRent Events warns the wrong choice can lock everyone out (OnRent Events).
