Ring 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Your Ring account is the sign-in for the Ring app, ring.com and the Ring Community. On Ring, two-step verification isn't optional: every account needs a six-digit code to sign in (Ring). What you choose is where the code comes from: a text message, or an authenticator app you set up in Control Center (Ring). It's a separate login from Amazon, even if you link the two for Alexa (Ring). This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
How we checked this guide: the Ring steps come from Ring's own help pages, linked below, which we read on October 20, 2026. We haven't tested them on a Ring account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Switch Ring to an authenticator app
Ring describes these steps (Ring):
- Open Control Center. In the Ring app, tap the menu (☰), then Control Center. On a computer, sign in at ring.com, click the Dashboard home icon, then Account and Control Center.
- Tap Account Verification.
- Select Authenticator App, tap Continue, and enter your password again.
- Pick a setup method: Copy Key copies a text key that Ring calls the Setup Key, or scan the QR code if the authenticator app is on another device.
- Follow Ring's prompts. Its account-creation page ends this step with the six-digit code from your app and Verify Code (Ring).
In Novaz, use whichever fits where you are:
- ring.com on a computer: tap +, then Scan QR code, and point the camera at the code.
- The Ring app on the same iPhone: tap Copy Key in Ring. In Novaz, tap +, then Enter key manually, type Ring as the Service, and paste the key into Setup key. See What is a 2FA setup key?
- A QR code on the iPhone's own screen: take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
Ring doesn't say how long the key is or how often codes change, and a typed key in Novaz always gives 30-second codes. If Novaz won't take the key, or Ring rejects its codes, start again on ring.com from a computer and scan the QR code.
Ring has no backup codes
None of Ring's help pages mention backup or recovery codes. Its fallback is a device that's still signed in, which can make a one-time code for a new device or approve the sign-in by push notification (Ring). Without a Novaz iCloud backup or backup file, the keys exist only on your iPhone, so if you have a second phone or tablet, keep the Ring app signed in there as your spare key.
When Ring asks for a code
Ring asks when you sign in on a new device or browser (Ring) and again after you've been signed out (Ring).
On ring.com, if a phone is signed in to the Ring app, Ring offers a push approval first. In the Ring app, push approval sits behind Sign in another way (Ring).
If Ring rejects your code
Ring's help says nothing about authenticator codes that get rejected. Start with the iPhone's clock: open Settings > General > Date & Time and turn on Set Automatically. Novaz shows a warning when the clock is 15 seconds or more off. Also make sure you're typing the Ring code from Novaz, not an old text. More causes are in Authenticator code not working?
Changing phones
Ring ties the authenticator to one enrolled device and says to delete the authenticator from the old device before you set it up on a new one (Ring). With a Novaz iCloud backup or backup file, you can restore your accounts on the new iPhone, Ring included, and its codes keep working. Without one, follow Ring's steps: while you're still signed in to the Ring app, remove Ring from Novaz on the old iPhone (open it, tap Remove account), then set up Authenticator App again from Account Verification with the new iPhone. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Ring documents these routes (Ring):
- A code from a signed-in device. On a device that's still signed in, open Control Center, tap Account Verification, and scroll to Generate a Verification Code. Under Authorize a New Device, tap Generate and enter your password.
- Push approval. On the new device, tap Sign in another way, then Another Device. On the signed-in phone, open the notification, tap Verify, and pick the matching passcode.
- Verify with ID, US and Canada only. On Ring's Account Recovery page, enter your email and password, then photograph a government-issued ID and your face. You must be 18 or older, the name on the ID should match your Ring account, and military IDs aren't accepted. A third-party company, Persona, runs the check; if it passes, you get a Sign In Code on screen (Ring).
Failing those, Ring's Contact Us page offers chat and a phone line listed as open 24/7 (Ring). Ring doesn't say what support can do or how long it takes. Once you're back in, set up the authenticator again. See Lost the phone with your authenticator app?
Turning it off
Ring documents no way to turn two-step verification off, only a way to change the method. To go back to text messages, open Account Verification, select Text Message, tap Continue, enter your password, and type the code Ring texts you (Ring). Then open Ring in Novaz and tap Remove account.
