ZapSplat 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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ZapSplat is a library of free and premium sound effects and music. Your account there holds your downloads, and for Gold members, the donation and invoice history. Two-factor authentication (2FA) is optional. Asked in its FAQ whether it offers 2FA, ZapSplat answers "Yes we do and we encourage all our members to enable it" (ZapSplat, archived). The only method its pages describe is an authenticator app on your phone, set up from your profile. This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
The thing to know before you start: ZapSplat's public pages don't mention backup codes or a recovery process for 2FA. Read the section on losing your phone before you turn it on.
How we checked this guide: the ZapSplat details come from ZapSplat's own FAQ, its 2FA announcement and its sign-in code page, linked below, which we read on October 21, 2026. zapsplat.com refuses automated readers, so we read archived copies of those pages saved on web.archive.org: the FAQ on October 2, 2026, the announcement on September 3, 2025, and the code page on January 14, 2025. We haven't tested the steps on a ZapSplat account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2FA with an authenticator app
ZapSplat's pages describe the setup only briefly. The FAQ says you turn it on in your account profile, and links to zapsplat.com/profile (ZapSplat, archived). The 2020 announcement says the profile shows a QR code that you scan with your phone's authenticator app (ZapSplat, archived). Neither page names the buttons, so the steps below stick to what they say.
- Sign in at zapsplat.com and open your profile.
- Find the two-factor authentication option and its QR code.
- In Novaz, tap +, then Scan QR code, and point the camera at the code. If you're on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- If ZapSplat asks for a code to confirm, type the one Novaz shows for ZapSplat.
ZapSplat's pages don't say whether the profile also shows a text key you could type in. If one is there, in Novaz tap +, then Enter key manually, and paste it as the Setup key (what a setup key is). Scanning is the better choice here, though, because ZapSplat doesn't document how its codes are set up, and a QR code carries those settings to the app for you.
Signing in afterwards
When you sign in, ZapSplat shows a Two Factor Authentication page that asks for your code to finish signing in. The archived version of that page has six boxes, one per digit, so expect a 6-digit code (ZapSplat, archived).
The 2020 announcement also mentions an option to remember your sign-in for 7 days, so you won't be asked on every visit from the same browser (ZapSplat, archived). That post is old, and the newer code page doesn't show the option, so it may have changed.
If ZapSplat rejects your code
ZapSplat has no advice of its own on rejected codes. The common cause is the iPhone's clock: go to Settings > General > Date & Time and turn on Set Automatically. Novaz warns you when the clock is 15 seconds or more off. Make sure you're reading the ZapSplat entry and typing the code before it changes. More causes are in Authenticator code not working?
Be careful with repeated tries. ZapSplat's FAQ says too many wrong passwords block your IP address for up to 24 hours (ZapSplat, archived). It doesn't say whether wrong 2FA codes count the same way.
Changing phones or losing your authenticator
ZapSplat's pages don't describe backup codes, a second method, moving 2FA to a new phone, or turning it off. In Novaz, you can restore your accounts on a new iPhone from iCloud backup or a backup file. Without one, a new iPhone means adding ZapSplat again. If you're switching phones, keep the old one until you've signed in on the new one. If your profile lets you turn 2FA off and on again, that gives you a fresh QR code to scan. See How to transfer your authenticator app to a new iPhone.
If you've lost the phone, ZapSplat doesn't publish a recovery route for 2FA. The nearest thing in its FAQ is the advice for accounts locked after too many wrong passwords: email support@zapsplat.com from your registered email address, and ZapSplat unlocks the account once it has checked you're the owner (ZapSplat, archived). Writing to that address from your account's email is the sensible first step. ZapSplat doesn't say what else it asks for or how long it takes. More in Lost the phone with your authenticator app?
Official ZapSplat help
All three were read in archived copies on web.archive.org.
