Newegg 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Your Newegg account is the sign-in you use to shop and track orders on newegg.com. Newegg calls its two-factor authentication 2-Step Verification, and it's optional. When you turn it on, you choose a single source for your codes: your email, a text message, or an authenticator app (Newegg). This guide covers the authenticator app, using Authenticator App - Novaz on iPhone. Any authenticator app works the same way.
Newegg's help covers turning it on and off, but not backup codes or a lost phone. This guide points out those gaps too.
How we checked this guide: the Newegg steps come from Newegg's own Knowledge Base, linked below, which we read on October 20, 2026. We haven't tested them on a Newegg account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2-Step Verification with an authenticator app
Newegg's Knowledge Base article, updated July 21, 2026, gives these steps (Newegg):
- Sign in to newegg.com and go to Manage Account → Account Settings. The article's Manage Account Settings button opens the same page.
- Find 2-Step Verification in the list and click Enable on the right.
- Of the three choices, pick Authenticator app. The other two are Email and Phone number.
- Newegg shows a QR code. In Novaz, tap +, then Scan QR code, and point the camera at it. If Newegg is open on the same iPhone, take a screenshot, then tap + and Choose a photo. See scanning a QR code on the same iPhone.
- Type the code from Novaz and click Verify & Turn On.
Newegg's article writes the last step once for all three methods: click Send Code, enter the code you received, then click Verify & Turn On. It doesn't say whether Send Code appears when you choose the authenticator app.
The article only talks about scanning the QR code. It doesn't say whether Newegg also shows a text key, or how many digits its codes have and how often they change. So scan rather than type: the QR code passes those settings to your app, while a key typed into Novaz always gets 6-digit codes every 30 seconds. If you do see a key and can't scan, tap +, then Enter key manually, and type or paste it as the Setup key. See What is a 2FA setup key?
Choosing between email, text and an app
The article has you pick just one of the three options. It doesn't say whether you can keep email or text as a fallback once the authenticator app is set, or switch methods without turning the feature off first.
So choose with care: email and text codes depend on your inbox and phone number, the authenticator option on the iPhone with Novaz. For the trade-offs, see Authenticator app vs SMS codes.
When Newegg asks for a code
Newegg's summary says the code is requested when you sign in from a new device. The note under the steps puts it slightly differently: you're asked on any device "you haven't marked as trusted" (Newegg). On a computer you've already trusted, you may not be asked each time. The article doesn't explain how a device gets marked as trusted or how long that lasts.
If Newegg rejects your code
Newegg's help has no advice on rejected authenticator codes. Start with your iPhone's clock: open Settings > General > Date & Time and turn on Set Automatically. Novaz also warns you when the clock is 15 seconds or more off. Other causes are in Authenticator code not working?
Switching to a new iPhone
Newegg doesn't describe moving 2-Step Verification to a new phone. What it does document is turning the feature off and on from Account Settings. So while you can still sign in, click Disable next to 2-Step Verification, then click Enable and scan the new QR code with Novaz on the new iPhone.
You may need the old phone's codes to sign in, so do it before you wipe that phone. Afterwards, open the Newegg entry on the old iPhone and tap Remove account. With a Novaz iCloud backup or backup file, you can skip all this and restore your accounts on the new iPhone instead. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Newegg's help doesn't mention backup codes, and its Login & account access article only covers forgotten passwords and suspended accounts (Newegg). Without a Novaz backup (iCloud backup or a backup file), its keys exist only on your iPhone, so losing that phone means losing your Newegg codes.
If you're still signed in to Newegg on a computer, go to Account Settings there first: the documented way to turn 2-Step Verification off starts on that page. Newegg doesn't say whether its confirmation step asks for a code.
Otherwise, contact Newegg Customer Service. Its help pages offer live chat seven days a week, from 6:00 AM to 5:00 PM Pacific time (Newegg). Newegg doesn't publish a recovery process for a lost authenticator, what proof it asks for, or how long it takes. More general steps are in Lost the phone with your authenticator app?
Turning 2-Step Verification off
Go to Manage Account → Account Settings, find 2-Step Verification, click Disable on the right and confirm when asked (Newegg). Newegg's article recommends leaving it on unless you have a specific reason.
