Rev 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Rev is the transcription, captioning and AI notetaker service at rev.com, so your account may hold recordings you'd rather keep private. Rev's two-factor authentication (2FA) is optional and available on every Rev.com account, and it has one method only: a 6-digit code from an authenticator app. Rev doesn't offer text-message codes at all, because it considers them easier to intercept (Rev).
This guide uses Authenticator App - Novaz on iPhone. Any authenticator app that makes time-based codes works the same way.
How we checked this guide: the Rev steps come from Rev's own help center, linked below, which we read on October 21, 2026. The help center's web pages returned an automated-access check, so we read the articles through the help center's public article feed on support.rev.com, and compared an older archived copy on web.archive.org. We haven't tested the steps on a Rev account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Before you start: SSO accounts
If your team signs in to Rev through single sign-on (SSO), which Rev offers on its Unlimited (formerly Enterprise) plan (Rev), Rev's own 2FA setting doesn't apply to those sign-ins. Your company's identity provider handles the second step instead (Rev). 2FA is also a setting for each person's own account, not something one person turns on for a whole team (Rev).
Turn on 2FA with an authenticator app
Rev's help article, last updated October 17, 2026, describes these steps (Rev):
- Sign in on the Rev website and go to the 2FA settings page at rev.com/account/twofactor. Click Get Started.
- Rev names Google Authenticator and Authy, and says other standard time-based authenticator apps should also work.
- The Set up 2FA window shows a QR code. In Novaz, tap +, then Scan QR code, and point the camera at it. If the QR code is on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- If you can't scan the code, click Can't scan it? in the same window. Rev's article doesn't say what it shows. If you get a setup key, tap + in Novaz, then Enter key manually, and type it as the Setup key, with "Rev" as the Service. See What is a 2FA setup key?
- Click Next.
- Type the 6-digit code that Novaz shows for Rev and click Verify.
- Rev shows a success message. Your 2FA settings page then shows 2FA as on, with the date you turned it on.
Rev's codes are 6 digits and change every 30 seconds, the same settings Novaz uses for a key typed by hand.
Signing in afterwards
Once 2FA is on, you sign in with your email and password, then Rev asks for the current 6-digit code from your app. Rev suggests waiting for a fresh code if the one on screen is about to run out (Rev). Its article describes this for email-and-password sign-in only. It doesn't say whether the code is also asked for when you sign in with Google or Apple.
The emailed code is a different thing
Some Rev accounts get a verification code by email, for example when signing in from a new device or place. Rev says this check is separate from 2FA: it doesn't involve your authenticator app, and you can't switch it on or off in your settings. Only Rev Support can turn it off, which Rev advises against (Rev). So you may see two codes on one sign-in: one from your inbox and one from Novaz. Check which one the page asks for.
No backup codes
Rev's current article doesn't mention backup or recovery codes, or any second 2FA method. An older version of the same article, from September 2025 (archived copy), said Rev could send your code to your account email if you lost the app. The October 2026 version no longer says that, so don't count on it. Unless you turn on iCloud backup or export a backup file in Novaz, your iPhone is your only source of Rev codes.
If Rev rejects your code
Rev's advice is to type the code your app shows right now, not an older one, and to make sure your device sets its date and time automatically. On iPhone that's Settings > General > Date & Time > Set Automatically. Novaz also warns you when the clock is 15 seconds or more off. If codes still fail, Rev says to email support@rev.com (Rev). More causes are in Authenticator code not working?
Changing phones
Rev's instructions are to turn 2FA off before you switch phones, then turn it on again with the new phone (Rev). Do that while the old phone still works. With a Novaz iCloud backup or backup file, you could restore your accounts on the new iPhone instead; without one, the new phone needs a fresh setup. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Rev's help center doesn't describe an account recovery process for a lost authenticator, what proof it asks for, or how long it takes. The only contact its 2FA article gives is support@rev.com, so that's where to write from the email address on your account. See also Lost the phone with your authenticator app?
Turning 2FA off
Go to your 2FA settings page and clear the box next to the date 2FA was turned on. You can set it up again later with the steps above (Rev). After that, remove the Rev entry from Novaz: open it and tap Remove account.
