Flipsnack 2FA: how to set up an authenticator app

Flipsnack turns PDFs into online catalogs, magazines and brochures, so one login often opens a whole team's publications. Its two-factor authentication (2FA) has a single method: a six-digit code from an authenticator app, asked for after your password or after you sign in through a provider such as Google or Microsoft (Flipsnack). Flipsnack's help describes no text-message option and no backup codes, so read the recovery section before you start. This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.

How we checked this guide: the Flipsnack steps come from Flipsnack's own help center and pricing page, linked below, including the screenshots in its 2FA article, which we read on October 20, 2026. We haven't tested them on a Flipsnack account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.

Which plans have it

Flipsnack's pages don't fully agree. The 2FA article lists Enterprise as its plan (Flipsnack). The pricing page only covers enforced 2FA, where every user must use it, and includes it on Business and Enterprise, not Lite or Pro (Flipsnack). The settings overview lists 2FA under Account details without naming a plan (Flipsnack). No page says plainly whether you can protect your own login on a lower plan. If the section below is missing, ask Flipsnack on live chat.

Turn on 2FA with an authenticator app

These steps come from Flipsnack's 2FA article, updated October 7, 2026. Its text and screenshots word things differently, so we use the on-screen labels (Flipsnack):

1. Sign in to Flipsnack, click your profile picture in the top right, and choose My account.
2. Select Account details and scroll down to the two-factor section. In Flipsnack's screenshot it's headed Two-factor authentification, spelled that way.
3. Click Configure now. A window opens with two steps, Set up and Activation code, and shows a QR code under Scan QR code.
4. In Novaz, tap +, then Scan QR code, and point the camera at the code. (The window's instructions mention Set up account and Scan a barcode, another app's labels.) If the QR code is on the same iPhone, take a screenshot and use Choose a photo. See scanning a QR code on the same iPhone.
5. If scanning fails, click If QR code doesn't work, try entering key. Flipsnack doesn't show the screen behind that link. If it gives you a key, in Novaz tap +, then Enter key manually, and type it as the Setup key. See What is a 2FA setup key?
6. Click Next, enter the six-digit code from Novaz, and click Verify.

Afterwards the section shows Your authenticator, with Authentication marked Activated.

Flipsnack doesn't say how often its codes change. Scanning is safer, because the QR code carries those settings to your app, while a typed key always gets 30 seconds in Novaz.

Requiring 2FA for your teammates

The account owner or an administrator can make 2FA compulsory in Settings > Teammates. At their next sign-in, teammates see a Mandatory 2FA screen with a Start now button, and can't use Flipsnack until they've set it up (Flipsnack). The pricing page places this on Business and Enterprise.

People who only got a private email invitation to read a flipbook can't be made to use 2FA; Flipsnack suggests adding them as teammates instead (Flipsnack).

When Flipsnack asks for a code

Every sign-in needs a code. Flipsnack keeps you signed in on that browser, though, so you won't type it often on your own computer. On a shared one, sign out from the account menu (Flipsnack).

If Flipsnack rejects your code

Flipsnack's pages don't cover rejected authenticator codes. The usual cause is the iPhone's clock: open Settings > General > Date & Time and turn on Set Automatically. Novaz also warns you when the clock is 15 seconds or more off. More causes are in Authenticator code not working?

Changing phones

Flipsnack doesn't document a move. Its screenshot of the active setting shows a Change authenticator app link that the text never explains. The documented route is to turn 2FA off and set it up again with the new phone, while the old one still gives codes. If your workspace requires 2FA, Flipsnack doesn't say whether you can switch it off yourself.

If you back up Novaz with iCloud backup or a backup file, you can restore Flipsnack on the new iPhone instead; otherwise you add it again there. See How to transfer your authenticator app to a new iPhone.

If you lose your authenticator

Flipsnack's help doesn't mention backup or recovery codes or any second method. Its sign-in page says a lost code is recovered through support (Flipsnack), so if the phone is gone and you have no Novaz iCloud backup or backup file to restore from, support is your only route. You can reach it by live chat from the help center, or by email at contact@flipsnack.com (Flipsnack).

Flipsnack doesn't say what proof a 2FA reset needs or how long it takes. For sign-in problems in general, it asks you to give support the account's email address or a link to one of your published flipbooks, so keep that email address working (Flipsnack).

More in Lost the phone with your authenticator app?

Turning 2FA off

Go back to My account > Account details and deactivate the two-factor option. In Flipsnack's screenshot, that's the trash can icon next to Authentication (Flipsnack).

Official Flipsnack help

• How to set up two-factor authentication (2FA) in Flipsnack
• How to log in to Flipsnack: email, Google, Microsoft, SSO
• Learn about account options, billing, and other settings
• Sharing flipbooks with readers only, inside your workspace
• How to recover access to your Flipsnack account and log in
• Why am I not receiving the verification code in my email?
• Pricing Plans - Flipsnack