Notejoy 2FA: how to set up an authenticator app
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
On this page
Notejoy is a shared notes app for individuals and teams, and your account holds every library, notebook and attachment you keep there. Two things matter before you start. Two-factor authentication (2FA) isn't on the free plan: Notejoy's pricing page lists it among the paid features (Notejoy). And the backup codes Notejoy gives you at setup can't be shown again later (Notejoy).
The only method Notejoy describes is a code from an authenticator app. Its help doesn't mention text-message codes. This guide uses Authenticator App - Novaz on iPhone, but any authenticator app works the same way.
How we checked this guide: the Notejoy steps come from Notejoy's own help center and pricing page, linked below, which we read on October 24, 2026. We haven't tested them on a Notejoy account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Which plans include it
Notejoy's 2FA article says the feature comes with the Solo, Plus and Premium plans, and its plan guide lists it under Plus (Notejoy, Notejoy). The current pricing page uses different plan names, and shows Two-factor authentication under Solo and Pro, with Team including everything in Pro (Notejoy). Either way, you need a paid plan. If the setting is missing from your account, check your plan first.
Turn on 2FA with an authenticator app
Notejoy's help describes a short flow (Notejoy):
- Sign in to Notejoy and open 2FA Settings.
- Choose to enable two-factor authentication. Notejoy then shows a QR code.
- In Novaz, tap +, then Scan QR code, and point the camera at the code. If Notejoy is open on the same iPhone, take a screenshot, tap +, then Choose a photo. See scanning a QR code on the same iPhone.
- Type the current code from Novaz into Notejoy to confirm the setup.
- Save the backup codes Notejoy shows next (see below) before you leave the page.
Notejoy's help only mentions the QR code. It doesn't say whether a text key is offered if you can't scan. If you do see one, tap +, then Enter key manually in Novaz, and paste it as the Setup key. See What is a 2FA setup key?
Save your backup codes right away
Right after setup, Notejoy shows a set of backup codes. Each one works once. Notejoy suggests copying them, taking a screenshot or downloading them, and stresses that you can't get them again after this first screen (Notejoy).
Unless you've made a Novaz backup (iCloud backup or a backup file), Notejoy's key exists only on your iPhone, so those codes are your spare way in. Store them away from your phone, in a password manager or on paper. More in 2FA backup codes.
When Notejoy asks for a code
Every time you sign in, on the web, the desktop and mobile apps, and third-party apps that connect to Notejoy. If you don't have your authenticator app with you, you can type a backup code instead (Notejoy).
The Forgot password? link doesn't skip this step. Notejoy still asks for a code from your authenticator app before it lets you in, so a stolen email inbox alone isn't enough (Notejoy).
Notejoy also lets you sign in with Google or Microsoft (Notejoy). Its help doesn't say whether the Notejoy code is asked for on those sign-ins.
If Notejoy rejects your code
Notejoy's help doesn't cover rejected codes. The usual cause is the iPhone's clock: open Settings > General > Date & Time and turn on Set Automatically. Novaz also warns you when the clock is 15 seconds or more off. Other causes are in Authenticator code not working?
Changing phones or turning 2FA off
Notejoy's help doesn't describe how to move 2FA to a new phone or how to turn it off. The 2FA Settings page is the natural place to look while you can still sign in. With a Novaz iCloud backup or backup file, you can restore Notejoy on the new iPhone. Without one, a new iPhone means setting Notejoy up again, so do it before you wipe the old phone. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
Sign in with one of your backup codes. Notejoy is blunt about what happens without them: the codes are "the only way you can get back into your account" if you can't reach your authenticator app (Notejoy). Its help doesn't describe a support route for a lost authenticator, what proof it would ask for, or how long that would take. For general support, Notejoy points to the chat bubble on its help pages (Notejoy).
More in Lost the phone with your authenticator app?
