EA 2FA: how to set up an authenticator app for your EA Account
By the Novaz team · Updated October 29, 2026
Novaz steps checked against version 1.0.5
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Your EA Account is what you use with the EA app, on EA.com and in most EA games, even ones you play through Steam (EA). EA calls its extra sign-in step two-factor authentication (2FA). Its old help link for login verification now redirects to the 2FA article (EA).
2FA is optional, but EA recommends it, especially after a hack or an unusual-activity lock (EA, EA). Codes can come by email, by text message or from an authenticator app, and you can turn on more than one. EA still recommends 2FA if you sign in with a passkey (EA).
This guide uses Authenticator App - Novaz on iPhone. Any authenticator app works the same way.
How we checked this guide: the EA steps come from EA's own help center, linked below, which we read on October 20, 2026. We haven't tested them on an EA Account, so a label may differ slightly. The Novaz steps are checked against the app, version 1.0.5.
Turn on 2FA with an authenticator app
EA's 2FA article, updated in August 2026, gives these steps (EA):
- Sign in and go to the Security and Privacy page of your EA Account.
- Scroll down and select Two-factor authentication.
- Select Turn On.
- Choose the Authenticator app tab, then select Set up. EA may ask you to verify it's you first, as it does for other security changes.
- Follow the on-screen steps. If EA shows a QR code, open Novaz, tap +, then Scan QR code. If the QR code is on the same iPhone, take a screenshot and use Choose a photo. See scanning a QR code on the same iPhone.
- Enter the code Novaz shows when EA asks for it.
EA's help doesn't describe the setup screen, whether it offers a key to type, or how many digits the codes have. Scan the QR code if you can, because it carries the code settings. A key typed with + > Enter key manually always gives 6-digit, 30-second codes. See What is a 2FA setup key?
Save your backup codes straight away
Once 2FA is on, EA says to select View backup codes and write them down somewhere safe. If you can't use your verification method, they are "the only way to sign in to your EA Account from a new device" (EA). EA doesn't say how many codes you get, whether each works once, or how to get new ones.
Keep them even if you back up Novaz: without an iCloud backup or backup file, Novaz's keys exist only on that iPhone. Keep them in a password manager or on paper, away from the phone. See 2FA backup codes.
Keep a second method
On the Two-factor authentication page, Edit next to each method lets you manage it and set a preferred one. If you can't reach it at sign-in, you can pick another method you've turned on (EA). Leaving email on next to Novaz gives you a way back in if you lose your iPhone, though anyone who gets into your email could use it too.
When EA asks for a code
- New devices: EA asks for a code when a device it doesn't recognize signs in to your account (EA).
- Trusted devices: check Remember this device after entering a code. Your security settings list trusted devices, and you can remove any you don't use or don't recognize (EA).
- Account changes: EA may ask you to verify before changes to your email, password, payment methods or backup codes (EA).
If EA rejects your code
EA's help covers email codes that don't arrive, not authenticator codes that fail. Check your iPhone's clock: Settings > General > Date & Time > Set Automatically. Novaz warns you when the clock is 15 seconds or more off. More causes are in Authenticator code not working?
Getting a new iPhone
EA says to save your backup codes before you reset or give up your old phone, and to move your authenticator data if your app allows it (EA). Novaz allows it: with iCloud backup or a backup file, restore your accounts on the new iPhone. Without a backup, set EA up again on the new phone while the old one still works. EA doesn't describe a step for this, but documents Edit next to your methods and turning 2FA off and on again. See How to transfer your authenticator app to a new iPhone.
If you lose your authenticator
- Use a backup code to sign in.
- Use another method you turned on, such as email or text message (EA).
- Contact EA Help with Contact us at the bottom of EA's help pages (EA). Have ready the original email address on the account, linked names such as your EA ID, Xbox gamertag or PlayStation Network Online ID, and invoice numbers from games bought through an EA platform like the EA app (EA). EA doesn't say how long recovery takes.
EA never charges for recovery, and strangers on social media offering to get your account back aren't EA (EA). More in Lost the phone with your authenticator app?
Turning 2FA off
On the Security and Privacy page, select Two-factor authentication, then Turn off at the bottom, and confirm. EA's text names the confirm button Turn off Two-Factor Authentication, while its screenshot shows Turn off 2FA (EA). Then open EA in Novaz and tap Remove account.
